IOE Green Energy APP Privacy Policy
effective date：[2025年8月6日]
Last update：[2025年8月6日]
Poweroad Renewable Energy Co.,Ltd. (hereinafter referred to as "we") respects and protects user privacy. This policy details how the IOE Green Energy APP(hereinafter referred to as the "App") collects, uses, stores, and protects your personal information. Please read this policy carefully. If you do not agree to this policy, please stop using the App immediately.
1. Information We Collect
1.1 Necessary information
- Account Information：Email address, username, and password (for registration and login).
- Device information：Device model, operating system version, and unique device identifier (IMEI/Android ID/IDFA, etc.).
1.2 New Energy Service-Related Information
- Energy data：Energy storage device operating status, power level, temperature, battery cell information, etc.
- Geographic location：used to match nearby energy storage devices.
1.3 Non-Personal Information
- Log Data：App crash information and operational behavior (used to optimize the product experience).。
- Cookie：Used to save login status (can be cleared by yourself)。
2. Purpose of information use
| Information type |
Use scenario |
| Account Information |
User registration, login, password retrieval, account security risk control |
| Energy data |
Provides core functions such as equipment monitoring, energy efficiency analysis, and fault warnings |
| Geographic location |
Connect to nearby energy storage devices to view device data (user authorization required) |
| Logs and device information |
Improve product compatibility and prevent malicious attacks |
3. Information Sharing and Disclosure
We will only share your information in the following circumstances:
- Third-party service providers：Cloud computing services (Alibaba Cloud) must comply with the data confidentiality agreement.
- Legal requirements：Disclosure upon request of government or judicial authorities.
- Related parties：Shared within Poweroad Group (only within the scope of necessary business).
We will not sell or rent personal information without the user's explicit consent.
4. Data Storage and Security
- Storage location：Servers in Germany。
- Storage period：Account information is retained for 6 months after the user cancels their account, and energy data is retained for 5 years after the business relationship is terminated.
- Safety measures：SSL encrypted transmission, data desensitization, and regular security audits.
5. User Rights
You have the right to use the APP or contact customer service:
- Query and correctpersonal information;
- Deleteaccount (identity verification required);
- Revokethe permissions for geolocation, camera, etc. (adjust through the phone settings);
- Complaints：Please send feedback via email at ioegreenenergy@gmail.com .
6. Protection of Minors
This application is not intended for users under the age of 16. If we find that a minor is using it, we will proactively delete their information.
7. Policy Updates
We may revise this policy from time to time and notify you of major changes through APP push notifications.